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Shopping Information

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Delivery usually takes 3–5 business days depending on your location.

You will receive a confirmation email and your order will be processed.

Yes, you will receive an invoice in your email once the order is placed.

Payment is usually deducted immediately after your order is confirmed.

A wishlist allows you to save products you are interested in for later.

Contact customer support within 24 hours for assistance with a return or replacement.

Yes, if your order hasn't been shipped yet. Please contact us immediately.

If you have a prescription for eyeglasses, the prescription information will typically include the following:

OD (Right Eye) stands for "oculus dexter", which is Latin for "right eye".

OS (Left Eye) stands for "oculus sinister", which is Latin for "left eye".

SPH (Sphere) indicates the lens power prescribed to correct nearsightedness or farsightedness.

CYL (Cylinder) indicates the amount of lens power for astigmatism.

Axis describes the lens meridian that contains no cylinder power to correct astigmatism.

Add indicates the added magnifying power applied to the bottom part of multifocal lenses.

	SPH (Sphere)	CYL (Cylinder)	Axis	Add
OD Right Eye	0.00	0.00	None	--
OS Left Eye	0.00	0.00	None	--

If any of this information isn’t included in your prescription, you can leave the field blank.

Not sure about something? Call our Customer Service experts on 1-866-414-2326